Legal notice

1. Website Publisher

The website lilyandoscar.co.uk is published and operated by:

Brand: Lily & Oscar
Legal company name: OTTYSHOP LTD
Registered office:
71-75 Shelton Street
London
Greater London
WC2H 9JQ
United Kingdom

Website: https://lilyandoscar.co.uk

Customer support email: support@lilyandoscar.co.uk

Please note that this registered business address is not a return address.
Customers must contact us before sending any products back. The authorised return address and return instructions will be provided after a return request has been reviewed and approved.


2. Contact

For questions regarding orders, products, shipping, returns, refunds, or general support, please contact:

Email: support@lilyandoscar.co.uk

When contacting us regarding an existing order, please include your name, order number, and the email address used during checkout.

3. Liability for Content

As a service provider, we are responsible for our own content on this website in accordance with applicable UK laws.

We are not obligated to monitor transmitted or stored information or investigate circumstances that indicate illegal activity.

Legal obligations to remove or block the use of information under applicable laws remain unaffected. However, liability in this regard is only possible from the moment a specific infringement becomes known to us.

If we become aware of any unlawful content, we will remove the relevant content promptly.

4. Liability for External Links

Our website may contain links to external websites operated by third parties.

We have no control over the content of these external websites and therefore cannot accept responsibility for them.

The respective provider or operator of each linked website remains responsible for its own content.

Linked pages were reviewed for possible legal violations when the links were created. No unlawful content was identifiable at that time.

However, continuous monitoring of external websites is not reasonable without specific evidence of a legal violation.

If we become aware of any infringement, we will remove the relevant links promptly.

5. Copyright

The content and works created by the website operator on these pages are protected by applicable UK copyright laws.

The reproduction, processing, distribution, or any form of commercialisation of such material beyond the limits of copyright law requires prior written permission from the respective author or creator.

Downloads and copies of content from this website are permitted only for private, non-commercial use.

Where content on this website was not created by the operator, third-party copyrights are respected and such content is identified where applicable.

If you become aware of any copyright infringement, please contact us at:

Email: support@lilyandoscar.co.uk

Upon verification of a valid infringement claim, we will remove the relevant content promptly.

6. Store Policies

Purchases made through lilyandoscar.co.uk are also governed by our:

  • Terms of Service

  • Shipping Policy

  • Return & Refund Policy

  • Privacy & Cookie Policy

  • Payment & Billing Policy

7. Hosting & E-Commerce Platform

This website is hosted and operated through Shopify.

Shopify provides the technical infrastructure for website hosting, checkout functionality, and online store services.

Products sold through this website are supplied by:

OTTYSHOP LTD trading as Lily & Oscar

Shopify is not the seller and does not manage our customer orders, fulfilment, returns, or refunds.

8. Governing Law

This Legal Notice is governed by the laws applicable in the United Kingdom.

Nothing in this Legal Notice affects mandatory consumer rights provided under applicable UK law.